Why Is Xbox Live Down Again
Hi 3 DURTY 3,
Sorry to hear you are having issues, i would suggest y'all take a look at the Xbox One Network Connectedness Solution support page to see if yous tin can place the upshot. If non, you may want to consider getting your Xbox serviced via the Device service and replacement program.
Promise this helps :-)
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Cheers! I definitely volition cheque information technology out :)
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This sounds more like a network problems than XBox hardware. Are you using WiFi or Ethernet?
If y'all're using WiFi, y'all may have something interfering with your connexion, causing the disconnects. Make sure there isn't whatever major electric appliances nearby, power cords, or other electronics (except the modem) virtually the wifi. If in that location is zilch there that could be interfering. Check the quality of the ethernet cablevision from the modem to the router. Internet access provider's oft supply poor quality cables. It may exist time to replace information technology. See if your router has a firmware update. These types of problems are often common fixes newer firmware provides
If you are plugged in via ethernet, again, check the quality of the cable. Brand sure information technology'southward non pinched, looped, or tangled around anything, especially electrical devices. If continued via a router, like mentioned before, check for firmware updates. The process is going to vary by manufacturer and model. If you are non plugged in via ethernet, and you have the power, you'd exist best served to hardwire both Xboxes.
Is anything changing around the the home that could be creating these problems? I'm inclined to doubtfulness there'southward a trouble with the Xbox if it keeps randomly starting and stopping and now every 30 minutes. Hardware problems from the xbox are going to be more erratic than that. I had a neighbor that every fourth dimension she hit her garage door opener, it would kill my old router. Since she didn't always park in the garage ( it was a tiny garage and she just parked when there were going to be storms) it took me forever to figure out what was killing the router. There shouldn't be any interference between ane'south garage door opener and my Wifi, but it happened.
Since you said your brother has an xbox without any issues and is closer to the router, I'm assertive you lot're using WiFi. Both XBoxes on WiFi isn't a good idea simply because if y'all didn't purchase a high end gaming router, your Xboxes may be fighting for bandwidth, withal this shouldn't cause the disconnects. If yous are on a 2.4GHz Wifi, cordless phones, wireless cameras, and other wireless devices could cause interference.
Before sending the XBox in for service, accept you tried resetting the wifi connexion?
Get to Settings ->General->Network Settings
Cull Set wireless network and reconnect the XBox to the Wifi, then, when you lot're back at the Network domicile screen, go to Advanced Settings, and so down to Alternate Mac Accost. Choose Clear. The Xbox will reboot. Exam your Xbox connectedness and then.
Another option may be to reset your router completely and set it support as if information technology were new. I'd hate for you to send the XBox in for a repair information technology may not need. Too, make sure the XBox is clean. If you are getting wireless dropouts and notice the XBox is louder, it may need a adept bravado out.
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Source: https://answers.microsoft.com/en-us/xbox/forum/all/xbox-keeps-disconnecting-from-xbox-live/d1962e05-1953-4e80-9e81-2dd44c877fef
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